1. Information We Collect
When you submit an inquiry through our contact form, we may collect the following personal information:
- First Name and Last Name
- Email Address
- Phone Number
- Type of Service Interested In
- Event Date
- Type of Event
- Estimated Number of Guests
- Additional Notes or Information
- How You Heard About Us
- Referrer’s Name (if applicable)
2. How We Use Your Information
We use your information solely to:
- Communicate with you regarding your event inquiry
- Provide a customized quote or proposal
- Follow up regarding our catering services
- Improve customer service and support
- We do not sell, trade, or share your personal information with third parties.
3. Data Storage
Your information is securely stored using Dubsado, our customer relationship management (CRM) platform. We retain your data for the purpose of providing services, maintaining client records, and improving user experience.
4. Cookies & Tracking
We do not use cookies, tracking pixels, or any third-party tracking tools on our website.
5. Data Access and Deletion
If you wish to request, edit, or delete your personal information, please contact us at hello@mestizopaella.com. We will accommodate requests to the extent that we are legally obligated to do so.
6. Protection of Minors
We do not knowingly collect personal information from individuals under the age of 18.
7. Applicable Law
This policy is governed by the laws of the State of California.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date.